As we tread into unchartered territory, I want to reassure you that as a business we are taking every possible step to ensure continuity of our service to you through the weeks and months ahead. We appreciate that aside from any Covid-19 issues, business for us goes on as normal, and so does your grief. We continue to offer our full support and guidance to plan funerals and to lay your loved ones to rest.
We have implemented measures at our premises to protect our staff, and you as our customers and your family and friends. We are requesting that all clients deal with us, wherever possible, by email and phone, and certainly if anyone displays symptoms of cold or flu like symptoms to take suitable precautions as advised by Public Health England.
To help mitigate the potential impact of this situation I hope that we can all work together. This may require compromise and understanding on all sides.
- We may need more time to get paperwork signed and returned to us, so the lead time to funerals may increase. Time between death and funeral may need to be extended.
- We will need to take the latest advice from Mortuaries and Coroners on dealing with the deceased. Embalming and viewings may not be possible in certain circumstances.
- Printing of order of service sheets and deliveries of coffins and other items may take longer than usual.
- Ordering products which come from overseas such as ashes memorial items may have longer lead times.
We are constantly in contact with our local crematoria, cemeteries, Public Health England, and our professional regulator SAIF regarding the latest information. All our suppliers are updating us to ensure continuity of supplies. We will also be liaising with clients on an individual basis as the broader situation evolves, to establish the best ways of arranging funerals in the soonest timeframe.
We are firmly committed to ensuring that business remains as near normal as possible. If you should have any questions, please do give us a ring or email us. More information can always be found on our website www.odwyerfunerals.co.uk
With best regards, Anthea, Don and Alan, O’Dwyer Funerals. 13th March 2020
O’Dwyer Independent Funeral Directors in Ealing
O’Dwyer Funeral Directors is a bespoke yet affordable independent funeral service, bringing the highest standards of service to families in the London area.
We are the first Good Funeral Guide recommended funeral director in West London and came second in the ‘Most Promising New Funeral Director Business’ category in the Good Funeral Awards 2017.
O’ Dwyer Funeral Directors belongs to Don O’Dwyer who runs the business with the assistance of Anthea Barrett and brother Alan O’Dwyer. It’s Don or Anthea who will look after you and your family, and who will care for the person who has died.
We are pleased to be able to provide a wide range of services to suit each taste and budget, from simple and elegant to elaborate and unique. We cater for all denominations, faiths and religions, as well as non-religious and humanist ceremonies.
What our families have to say
Highly Recommended for Professionalism, Privacy, Dignity and Person Centred Attention to Detail.
I highly recommend O’Dwyer’s Independent Funeral Directors for their kindness, professionalism, empathy, consideration and excellent service delivered with my mothers funeral arrangements.
From my first contact with Don, I recognised the importance of professionalism, excellent listening skills and dealing with sensitive issues at such a difficult and sad time.
The team exhibited respect, dignity and kindness and were able to allow for a person-centred funeral ensuring all the small details were achieved by going the extra mile.
Our gratitude as a family is inexplicably inherent because of the range of skills such as respect, dignity and professionalism we as a family experienced using such a wonderful and outstanding funeral directors. Please use this service and you will have the best send off for your loved ones.
Yesterday we said goodbye to Joan Barrance.I can totally honestly say though it was so very very sad this funeral company were excellent.
From start to finish they handled all of us with care kindness nothing too much trouble and took care of our beloved mum Joan so well. If it wasn’t so sad Joan I’m sure would have been so thankful for this company giving her such kindness and our family from start to finish.
Also the lady Louise that spoke about our mum was soft gentle kind and put words together for us and with us to give her such a good kind farewell. Becky the lady that did her flowers helped them all just take so much extra stress off of us working with my sister in law Lorraine who helped sort all of this out to relieve the pressure on Keith at a time of great loss.
Keith and myself would like to say thank you to all for the love and help you have given us
Wonderful funeral directors certainly recommend them treated us like family. Thank you for taking so much care of us all.